Employee Engagement

Education and Development

Ryohin Keikaku provides a variety of training programs for new employees, managers, and executives in order to create a culture in which all employees and staff members are challenged to set high goals, work hard, and feel a sense of fulfillment when they achieve them, thus contributing to individual growth and improvement of professional knowledge and skills. Approximately 440 employees participated in these training programs in FY 2019, with a cumulative total of 540 training hours.

Training System Diagram

Training System Diagram

Ryohin Keikaku Academy

With the aim of "changing perspectives, expanding horizons, and raising awareness" and "gaining hints from the breakthrough of established concepts" for the next generation of management and candidates, the Ryohin Keikaku Academy, a lecture by outside experts and top management of outstanding companies, is regularly held as one of the initiatives for cultivating leaders. Starting in 2014, the academy has been held 15 times by 2019. For each session, more than 100 people participated including executives, general managers and managers at the headquarters. A total of approximately 2,000 employees participated in the Ryohin Keikaku Academy so far.

Cross-industry Communication and Exchange Workshop

This is a workshop designed for candidates who will be responsible for next-generation corporate management (employees in manager positions). There are three purposes: 1) to raise awareness and foster personal development; 2) to enable participants to acquire basic knowledge and skills related to business management; 3) to foster a competitive attitude through exchanges and communications with people from other companies, expand their own perspectives, and create networks. For each workshop, about 30 employees from companies of various industries would participate, and they would experience business strategy development in a practical manner, including gathering information by groups, identifying issues, and drafting business plan proposals. Starting in 2010, the workshop has been held 18 times by 2020, with a cumulative total of 478 participants including 82 employees from Ryohin Keikaku and participants from other companies.

Store Manager Cultivation Project

In order to prepare employees to become store managers in the third year of their career, this program provides on-the-job training at stores, as well as off-the-job trainings to help employees develop ways of thinking and other necessary skills over a two-year period. A total of 37 days (approximately 260 hours) of training have been programmed, and the project began in 2019. Currently, approximately 350 employees are participating in this project, and since 2019, a total of over 560 hours of training has been provided.(As of December, 2020)

Lifestyle Organizing School

The "Lifestyle Organizing School" was launched in 2018 as an internal training program to develop "lifestyle editors" who have the sensitivity and intellect to discover the charms of local life and propose values for those charms, based on the theme of "cultivating lifestyle editors who possess MUJI's sensitivity of seeking to be an ideal inhabitant." Participants visit local communities, communicate with local heroes, local governments, and residents who are active in the community, and propose business plans to attain a better life in the area. Since 2018, four sessions have been held, and about 50 employee participated in these sessions.

Cross-cultural Communication Training

We provide cross-cultural communication trainings for global employees (employees recruited by Ryohin Keikaku from overseas to work in Japan) and their managers or supervisors, so that, though they are with different backgrounds, they can work together with respect for each other's differences.

Anti-harassment Training

To prevent harassment and improve management skills in accordance with the Group's Compliance Code of Conduct, we regularly hold anti-harassment training sessions for newly appointed managers. From September to December 2020, approximately 130 employees participated in the training.

Career Development Support

Internal Open Recruitment System

In 2010, we introduced an internal open recruitment system to improve employee job satisfaction and provide opportunities for those who want to challenge themselves in new positions. In total, 30 positions were offered in FY2019, with 52 employees applying for these positions.

Language Learning Assistance

To support employee's self-improvement efforts, employees, contract employees, and some partner employees are eligible to receive partial subsidies for personal language study, including English, Chinese, Japanese, the language of the country where MUJI operates, and other languages used by the employee in work.